“INside businessgateways” newsletter that brings together the happenings, ongoing projects, and monthly events at BGI.
Welcome to the latest edition of our newsletter! The BGI India Newsletter highlights major upcoming projects, celebrates team success and milestones, spotlights employees who have been recognized recently while sharing relevant technological advancements, tips and useful resources. We’re excited to share the latest updates and achievements from our vibrant community.
The Oman-Hong Kong Business and Investment Forum which took place at the Oman Chamber of Commerce and Industry (OCCI), was planned to support and strengthen the economic ties between the Sultanate of Oman and Hong Kong. Hosted by OCCI in collaboration with the Hong Kong Trade Development Council (HKTDC), the forum served as a platform to explore opportunities, and mutual economic growth. BGI thanks OCCI for inviting us to this Forum.
The OQ ICV Workshop – Sohar focused on supporting OQ contractors in achieving their SME and ICV obligations. The event included a presentation on the JSRS Contract Management System (JSRS-CMS) to guide contractors in managing SME commitments and using the platform effectively. Additionally, the workshop addressed challenges related to the MARS system, providing tailored solutions and practical advice to enhance reporting accuracy.
Business Gateways was pleased to participate in the IESS 2024 Event which was held at the Chennai Trade Centre, Chennai, India. We thank the Oman Ministry of Energy and Minerals for supporting us during this event by bringing senior delegates from Oman’s leading Industry Sectors. We thank the delegates from OQ, Daleel Petroleum, Medco LLC, and OMRAN for joining us in this Event. Read more
Delegates from OQ, Daleel Petroleum and OMRAN visited the India office prior to the IESS event. Said Al-Sulaimi – Local Content Manager (OQ), Adil Al Siyabi – Senior ICV Analyst (Daleel Petroleum) and Salam Al Tobi – Head of Supply Chain (OMRAN) were joined by Ibrahim Al Saadi – Senior Executive Projects (BGI). We thank the delegates for taking the time to come visit us.
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Discover how our new digitalized interview process is enhancing recruitment efficiency.
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We are thrilled to announce Girish P C, Manager – Client Operations & Support, as our Employee of the Month!
Girish has consistently demonstrated exceptional leadership and dedication to ensuring seamless client operations. His proactive approach, problem-solving skills, and unwavering commitment to delivering outstanding support have significantly contributed to the team’s success.
Thank you, Girish, for your remarkable efforts and for setting an inspiring example for us all. Congratulations on this well-deserved recognition!
businessgateways wishes you great success and looks forward to celebrating more of your work achievements.
Celebrating our team members’ years of dedication and impact at BGI India.
Prabu M – Team Lead, Java Developer on completing six remarkable years with us! Your dedication, expertise in Java development, and leadership have been invaluable to the team’s success. Thank you for consistently delivering excellence. Here’s to many more years of achievements together!
Vinoth Maria Victor – Sr. Team Lead, Software Testing, on crossing five years with BGI! Your commitment to quality assurance and mentorship has greatly strengthened our software testing capabilities. Your contributions inspire everyone around you. Thank you for your exceptional service!
Sangavi G – Associate, Front End Developer, on three fantastic years with us! Your creativity and passion for front-end development have truly enhanced our projects. We’re grateful for your hard work and enthusiasm. Wishing you continued growth and success!
Sneha M – Associate, Full Stack Developer, on completing 3 years with BGI! Your all-around expertise in full-stack development has been a significant asset to our team. Thank you for your dedication and the innovative solutions you bring. Cheers to your continued journey with us!
Praveen Kumar S – Jr. Executive, Business Development on completing your first year with us! Your enthusiasm and efforts in business development have made a positive impact. We look forward to seeing you achieve even greater milestones in the years ahead!
and finally, Sivapremitha S – Jr. Analyst, Content Operations – Happy 1st Work Anniversary! Your meticulous attention to detail and dedication to content operations have been greatly appreciated. Thank you for your hard work and contributions. Wishing you success in all your endeavors with us!
BGI is forever grateful for our team members for sticking with us as we climb the ladder of global expansion.
Monthly Birthday Celebration at the Office
Wishing belated birthday wishes to Vidhya G, Gopika B,Siddharthan G E, Nithiya M and Oshimaga A
Generative AI and IT Services Transformation:
Generative AI continues to redefine ITES by automating human-intensive tasks like customer support, training, and strategic operations. By 2025, around 40% of IT services will incorporate generative AI-enabled delivery models, accelerating efficiency and innovation.
Focus on AI Investments:
IT spending is shifting dramatically toward AI, with Global 2000 organizations projected to allocate over 40% of core IT budgets to AI by 2025. This transition is leading to faster product and process innovation and impacting infrastructure requirements, including cloud and data centers
Converged AI Technologies:
Organizations are increasingly adopting integrated AI solutions that combine generative AI with other AI applications to improve decision-making and customer engagement, especially in areas like content operations and process automation
Cloud Computing and Digital Trust:
The growth of cloud and edge computing, combined with an emphasis on digital trust and cybersecurity, is enabling ITES companies to offer more reliable and scalable services. These advancements are foundational to handling emerging challenges like data privacy and compliance
Satellite-Based Connectivity:
Advances in satellite internet, particularly low-earth orbit (LEO) satellites, are revolutionizing global connectivity. This development is expected to bridge the digital divide and provide ITES companies with new markets and operational possibilitie
For deeper insights, check out the original sources from IDC on global IT predictions and McKinsey’s technology trends outlook for 2024
Stay ahead in the ever-evolving tech landscape with our curated tips, resources, and industry insights. Whether you’re looking to enhance your skills, understand the latest trends, or optimize your IT strategy, we’ve got you covered with bite-sized, actionable content.
Boost Productivity with Generative AI Tools
Generative AI is transforming workflows in the ITES industry by automating routine tasks. Tools like ChatGPT for customer queries or Jasper for content creation can reduce time spent on repetitive work while maintaining quality. Explore how to integrate AI effectively: McKinsey’s AI Trends for 2024
Optimize Remote Operations with Edge Computing
The rise of edge computing is enabling faster decision-making by processing data closer to the source. ITES companies can leverage this technology to improve customer service, especially in remote locations.
Read how edge computing reshapes ITES: ZDNet’s Tech Trends 2024
Navigate the AI-Powered Data Revolution
Data is the backbone of AI applications in ITES. Use AI tools to analyze trends in customer behavior or operational efficiency. This approach helps tailor services to meet market demands.
Practical tips for data optimization: IDC’s AI Predictions for 2024
Explore Satellite-Based Connectivity
With advancements in LEO satellites, ITES firms can expand operations to underserved areas, leveraging high-speed internet for customer engagement and service delivery.
Stay ahead with satellite technology: Satellite Trends by IDC
Thank you for taking the time to read through this month’s newsletter.
If you’ve come across an intriguing topic or news that you’d like to see featured in next month’s newsletter, please feel free to send an email to socialmedia@businessgateways.com. We will include it in the newsletter, giving you credit as the contributor.
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